Read the full Originate Report April edition here.
Innovation is great. Innovation combined with a dedication to unparalleled customer service and a relentless drive to improve is even better. That’s exactly what you will find at Mortgage Automator. We had the privilege of sitting down with Lawrence Schwartz, one of the original founders of the blossoming company, who gave us a unique glance at what makes this one-of-a-kind operation so successful.
What Sets Mortgage Automator Apart?
When you think about hard money and private mortgage lenders, chances are the first things that they prioritize are raising money and finding more loans. This makes it difficult for them to find time to focus on improving their internal efficiencies and providing exceptional customer service to their brokers, borrowers, and investor partners. Mortgage Automator is here to change that. Using their innovative software and vast experience within both the lending and technology sectors, the experts at Mortgage Automator have crafted a customizable, streamlined loan origination and servicing platform that completely automates the once-tedious loan process. For years, lenders have fantasized about a truly end-to-end, all-inclusive e-platform that crosses all the ‘t’s’ and dots all the ‘i’s’ on its own, and thanks to Mortgage Automator, that dream is now a reality. So real in fact, that, to date, over $10 billion has been funded via this ground-breaking platform. With over 49,000 documents having been auto- generated, that means that the more than 150 Mortgage Automator clients operating in markets from coast to coast in the US and Canada can focus on generating more business instead of being bogged down under massive amounts of paperwork. With interest rates at all-time lows, the lending industry is getting exponentially more competitive.
Mortgage Automator’s tried-and-tested process can give you a leg up on the competition to help set you apart from the crowd. And thanks to the multiple time-saving features built into their all-inclusive loan suite, lenders will have no problem handling the extra workload. More clients, more profits, all in less time. That’s the win-win situation with Mortgage Automator. Lawrence made it clear what makes his company truly unique: “We are a true end-to-end loan origination and servicing platform in this space. We are all-encompassing from getting the deals into the system to managing the file, underwriting it, taking care of investors, creating payoffs; we literally have all bases covered from A to Z.”
Truly a One-Stop-Shop
The system capabilities of Mortgage Automator’s groundbreaking software platform are seemingly endless. Whether you need to generate custom documents, send out routine borrower communications or track real-time developments in the loan origination timeline, the solution is only ever a few clicks away. By using their intuitive, technology-driven approach, the Mortgage Automator team can also provide you with an adaptive, user-friendly, and efficient borrower portal from which your clients can review their loan status, request additional funds, and receive account statements. From there, a comprehensive loan origination suite grants lenders the ability to monitor ongoing transactions and accomplish tasks using customized processes that support every type of loan imaginable. “I think a lot of our success is because we have a background in private lending and our clients can sense that we get ‘it’,” explained Lawrence. “We know what their needs are, we know what they struggle with, so we built a product that will make their lives easier. We take a lot of pride in that.”
In-House Responsiveness, Uncompromising Security
With the advent of telework and outsourcing in today’s professional sector, it’s easy to sacrifice quality for convenience. That certainly isn’t the case when it comes to Mortgage Automator. The company prides itself by retaining 100% of its employees in-house. This allows for a seamless workflow in a collaborative environment that produces consistent and attentive customer service. No unforeseen delays. No costly gaps in communication. Only the solutions you need to achieve your lending objectives, delivered when and where you need them. This corporate structure allows for unbeatable attention to detail and responsiveness. Mortgage Automator’s employees communicate in real-time directly with one another so they can deliver you the best end-product in a fraction of the time compared to the other service providers. As Lawrence explains: “Nothing is done externally. Every line of code is written in our office. I think that is particularly important with this type of sensitive data. We are able to adapt, build quickly and listen to feedback from our clients on how to improve our product—and we’re all ears.”
And because everything is handled internally, Mortgage Automator offers lenders peace of mind when it comes to the security of their data. Lawrence gave us a break-down of how his advanced software puts lenders in the driver’s seat when it comes to data security: “In the software, you can control who has access to what data and when. Not just anyone can log in and see all the data. Lenders are fully in control when setting their own roles and permissions—giving them complete control regarding how their data is protected.”
It’s safe to say that Mortgage Automator is pushing the envelope when it comes to modernizing the lending industry. And there’s no indication they’re slowing down. Quite the opposite, in fact. The firm plans to double its client base in the next year while continuing to add advanced lending features to their software platform.